About Us

About Us – My Care at Home

My Care at Home was formed by Maggie Fisher and a friend whilst on maternity leave, their motivation and inspiration came from wanting to deliver quality care and companionship for older people and vulnerable adults in their own homes.  In Maggie’s early 20’s her grandmother came to live with her family, she had dementia and was also living with cancer.  As a family they had to take care of all her physical and emotional needs, this was a very challenging time as a family and occasionally they required outside support.  Trusting someone to come into your home and look after a family member is a big step to take, which is why My Care at Home was formed.  We want to make this transition easier for you, offering support and advice and providing a reliable high quality service to meet your individual needs, or your family member’s needs.

Maggie Fisher is our Director 

Maggie started her career in the NHS and qualified as a Registered General Nurse (RGN) in 1990. She then joined the British Army in 1992 as a Ward Sister, and progressed to the rank of senior Captain. Maggie specialised in Neurology and also gained ENB 998 teaching certificate. She served in Bosnia and during this time worked with the United Nations High Commission for Refugees (UNHCR) and World Health Organisation (WHO) to help improve the health services in the local communities, this included setting up GP led clinics. Maggie also worked as Night Sister at Military hospitals, responsible for the hospital during night hours, bed management and staffing issues.

Maggie left the Army in 2001 and worked in the pharmaceutical industry as an Account Manager, responsible for business planning and liaising with commissioners in the NHS and offering support with service redesign. Maggie combines her medical and business acumen to support quality of care and business growth.

We care passionately about our client’s welfare and want to attract the best people to deliver care in the home. Our vision was and still is, to employ high calibre home care workers who love to care and provide them with an excellent training programme and salary. All My Care at Home staff are paid the Living wage for delivery of care, and are paid for their training and travel time. We also have 24/7 well-being service for all our staff, clients and their relatives and have our own Mental Health First Aider.  This approach to our staff also helps with staff retention and to support continuity of home care for our clients

Amanda Thomson is our Registered Care Manager

Amanda is an experienced Manger, she brings with her a wealth of knowledge which she uses every day in her role as  Care Manager.  She shares our vision of providing high quality care in your own home.   She is passionate about the company and delivering Outstanding results.  Amanda is focused on delivering comprehensive training to our Care workers to ensure they are well prepared when they go out into the community to deliver care.      If you would like to book a care assessment for yourself or a member of your family, please give Amanda a call.

Call Amanda on: 01449 678000 or email her at amanda.thomson@mycare-athome.co.uk

Michelle Holman is our Deputy Care ManagerFile-01-02-2016-16-48-19-e1454345421757-150x150

Michelle Holman is our Deputy Care Manager. She has 15 years experience in the care sector, working in both residential and home care.  Michelle loves working in Home Care and has worked as a Care Worker and Care Coordinator for My Care at Home.  Her standards are very high and she has an eye for detail and drive for improving the quality of our service.

She works very closely with our Field Trainer Abi to ensure our training continues to be updated and delivered to the highest standards.  Our training is a real mix of sharing knowledge and then applying it practically in a safe environment.

Michelle can be contacted on 01449 678000 or email Michelle.holman@mycare-athome.co.uk

Abi Chandler is our Field Trainer 

Abi delivers all our mandatory and ongoing training, she can often be seen in the community supporting our Personal Care Practitioners with their training and development.  This means Abi knows first hand what our clients needs are and helps her to deliver a more person centred training experience.  Our Care certificate training has been carefully updated by Abi to ensure our Personal Care Practitioners are fully supported and prepared to look after our clients in the community.  She also organises and delivers all our annual training.

To talk to Abi about our training, please call 01449 678000 or email abi.chandler@mycare-athome.co.uk

Susan Anderson is our Lead Care Coordinator and Mental Health First Aid Representative

I joined My Care at Home’ in March 2018, following a 30 year carer within the NHS in the acute setting of predominantly Operating Theatres & Resus Team and with the final few years  as the overall Service Manager for Trauma and Orthopaedics at Colchester General Hospital. I was drawn to My Care at Home due their professional manner and the evidential high level of care being delivered. I was at a stage in my life where I really wanted to be involved with enabling people to remain at home and support their independence; having done so with my own parents I realised how important this was to them.

As Lead Coordinator my role is generally office based, but I do love to be out  actually delivering care whenever I have an opportunity to be. My experience within the NHS has given an excellent grounding for the role of a Coordinator, it can be extremely busy, with a lot of multitasking and communicating to a wide range of people; these are aspects of the role that I thrive in.

Another interest I have is promoting Mental Health Well-being and raising awareness of mental health illness’, to reduce the stigma attached to these illness’. I have also become a ‘Mental Health First Aider’, supported by My Care at Home. This has enabled me to have the knowledge and understanding to confidently offer support to anyone around me who may be in crisis. Quite often its simply offering to listen to someone; this always goes a long way.

My decision to change carer and work with My Care at Home was the best decision I could have made. I get a great deal of satisfaction in all aspects of my role.

To talk to Sue please call 01449 678000 or email  coordinators@mycare-athome.co.uk

Tracey Tinkler is our Care Coordinator

I started with ‘My Care At Home’ in November 2018 as a Senior Care Practitoner.  I started working in care 19 years ago and I fell in love with it from my very first day and with hard work and determination I quickly worked my way up to senior roles and the qualifications that goes along with that. I have worked with all different aspects of care, including Dementia, End of life, Learning disabilities, child care and young adults.

Throughout my years of working in this industry I have developed a special interest in End of life care and dementia  for which I have completed courses and training. This has meant that I was the perfect candidate to become the Dementia champion within the company and I look forward to sharing my knowledge and skills in this subject to other carers and families.

I was drawn to ‘My Care At Home’ due to their very professional manor and high level of care that they provide to every client and their care and compassion is second to none. After being with the company for only a few months I know I definitely made the right decision in joining the team.  After being with the company for a month I was promoted to Care Coordinator which I am loving. This role is mainly office based but I still  go out and deliver care at times so I feel I get the best of both worlds.  I hope to remain with ‘My Care At Home’ for many years to come and look forward to what is ahead of me within my new role.

To talk to Tracey please call 01449 678000 or email  coordinators@mycare-athome.co.uk

Marianne aa-015-my-care-at-home-153-300x243Smith is our Office Administrator.
Marianne supports all our care workers, office staff and clients, organising all our general administration.

To talk to Marianne please call 01449 678000 or email  admin@mycare-athome.co.uk