Getting the best Suffolk home care services

As one of the leading home care agencies in Suffolk, we can appreciate that sometimes finding the best home care services in Suffolk can seem like a confusing and difficult task. This is especially the case if you’re trying to help support a loved one, or to find home care services in Suffolk for yourself.

Organising Suffolk home care services can seem like an uphill struggle. At My Care at Home our simple guide to finding the best home care services includes the following points:

Start with a Community Care Assessment, which will highlight whether financial help and support for the home care is available – this can be arranged by contacting the local Social Services Community Care department.

Once the Assessment is completed, and if financial entitlement is awarded, there will be the option of Social Services organising the home care help for you or you will be offered the option of funding to choose and organise your own care company – this option is called Direct Payments or a Personal Budget.

This option provides you with the freedom of choosing your own Suffolk home care company, as opposed to having it chosen for you.

If you choose to fund your home care privately, then Private or Independent Care Agencies will be able to provide a range of support, including help getting up, washing, dressing, meal preparation, cleaning, help with taking medication, shopping, and going out for visits or appointments.

There are a number of Care Agencies operating in the Suffolk area, and all should be registered with the Care Quality Commission (CQC) to ensure that they meet regulatory standards.

Private Care Companies and Agencies can be found by searching online for terms such as ‘home care providers in Suffolk’, searching industry websites such as The Good Care Guide, and by word-of-mouth recommendation.

Then it’s a case of ringing your chosen home care Agency and discussing your care needs. Remember to ask as many questions as possible and check out their website fully before contacting them. A home visit can then be arranged to have a care plan put together that will outline the care that you will receive. It should be possible to organise care requirements to start within a week.

Most people do not realise that organising Suffolk home care is relatively easy when done privately, but there can be different timescales and levels of bureaucracy to negotiate when taking the route through funding via Social Services.

At My Care at Home we are able to set up a Care Assessment for a potential client usually within the same week, and care provision within a fortnight. All simple and stress-free.

Remember to carefully check the reliability, quality and standards offered by any home care Agency you contact – a good Agency will always be more than happy to respond to any questions or queries you might have.

At My Care at Home our main priority is to maintain a person’s well-being, whilst also providing a good quality of life. We work to enable the person receiving the care and ensure the client is offered opportunities to meet others and enjoy a change of scene or daily routine.

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My Care At Home Promise

two-hearts-greenWe promise to provide a reliable and friendly service and put a smile on your face. We promote and support independence and will work hard to provide the highest standard of care for you or your loved one.