Testimonials

Wonderful testimonials from our clients

Lovely feedback from one of our clients sons after his mother left My Care at Home to move into residential care after a short stay in hospital.

“We would just like to thank you for the service mum has received, it has been excellent!!!! Everything has been a pleasure for her and she has loved all of the girls who have come into her home and always excited about seeing them (and she is very fussy about who she allows in her home). She is sad that this service will no longer operate and she will miss them dearly.

I would like to add that this whole operation has been run so professionally and I would recommend My Care at Home to anyone”.

Mr C, Suffolk (January 2017)

 

Very kind and beautiful words from a client’s husband whose wife sadly passed away recently.

‘It was my wife’s wish to spend the last days of her life at home . She did not want to pass away in the in-personal surroundings of a hospital ward. It was due in a very large part to the dedication and professional caring of you and the carers of My Care at Home that this was possible. Not only those that came to our home but those back in the office who had to juggle rosters to meet the ever increasing demands that my wife’s care put upon them…… In conclusion I would like to say that I would recommend you, your staff and My Care at Home to anyone who should need the kind of care which my wife did’.

Mr C, Suffolk (July 16)

“I wish to thank you Alex for the care which you put in to place for my mother.  She came to think of her carers as family, as did we.  The support and care received from your agency was second to none.  Once again thank you.”

Mrs G, Mendlesham (January 2016)

“Thank you so much for your prompt action, sending Christine to help us the other evening. It was such a relief to see her”

Mrs M, Stowmarket

“Thanking you and all your carers for your kind service to our mother”

Mr W, Stowmarket

‘Thank you very much for the wonderful care you are providing for my father, Colin is more than we could have hoped for and my father is really enjoying his outings with him on a Thursday lunch time’

Mrs W, Stowmarket

‘The services we have received have been excellent and we have been blessed by lovely young women calling on us.  We hope to keep fit enough in future but we know where we can ask for help in the future.’

Mr and Mrs W, Debenham

‘Just wanted to thank (you for organizing and) Hayley for going to Mums yesterday at short notice.  Both Mum and I are very grateful.

Mrs W, Onehouse

‘So pleased with the care you have provided. Our carer does so much for us and is like one of the family and so positive’

Mr and Mrs Y, Stowmarket

‘I just wanted to send you a quick message to say how much we have appreciated Bev and Clare’s help with mum and dad. They are wonderful carers and mum and dad have got to know them and become very fond of both of them. They really understand what mum and dad’s needs are, and have learnt all of their little habits and routines, and I couldn’t be more pleased with the help and care that they receive. It has meant that my brother and I can have peace of mind knowing that we can depend on your care and expertise where our parents are concerned.’

Mrs C, Stowmarket

‘My parents received the most amazing care from My Care at Home until the point of dads death. They were a great support for mum as well as showing dad such great compassion. Amazing people.’

Ms A, Suffolk

‘I would like to express my thanks for their help and kindness shown to both myself and my husband during the past few months. I will have no trouble to recommend My Care at Home to anyone.’

Mrs S, Stowmarket

‘I have been more than satisfied by the care from your staff. Everything they do for me, they do well, and with care and kindness.’

Mrs M,  Debenham

“I can honestly say I’ve never seen our family home so well looked after until you came along and mum for that matter! Thank you again, I know I keep saying it but we are so grateful for all the work and help your care workers provide, and it’s a huge weight off our minds.”

Miss T, Earl Stonham

“I have been very impressed with all the carers that have attended my mother and she has become fond of them all.   I would like to keep in touch and hope there may be an opportunity to use “My Care” again in the future.”

Mrs C, Drinkstone

“We are really happy with the service you provide, and the webroster is great.”

Ms G, Needham Market

‘Our carer is an absolute diamond we are so lucky to have her. When we are unable to visit mum it is great to know she has help and company and she gets on with her carer so well. Thank you My Care at Home’

Mrs P, Stonham Aspal

“I would like to say a big thank you to My Care at Home for coming to my rescue and sending an angel (aka Hayley) to help look after mum who is suffering from vascular dementia and Alzheimers Disease.  From the outset both My Care at Home and Hayley have shown real professionalism in every way together with such a caring attitude.  I would have no trouble at all in recommending your services to anyone in need of assistance in caring for a loved one.”

Mrs L, Little Stonham

“It’s not like having care it’s like having a friend”

Mrs B, Suffolk

“The service is a little more expensive, but the quality is worth it”.

Mr L, Suffolk

“The whole service that My Care at Home provided for our Mother has been excellent from start to finish. Our key worker was extremely good, the level of care she gave was outstanding. We would strongly recommend your services to anyone. Many thanks”

‘Can thoroughly recommend this company who helped to look after my mother when my father died suddenly at the end of August. My sister and I would never have managed to get through the following month without the help of our two carers , mum has Alzheimer’s but they totally “got” her and looked after her better than we dared hope for. Mum is now being very well looked after in Crabbe St nursing home but without the help of My Care at Home we would never have had time to organise her long term care, arrange a funeral and deal with many other matters all while working full time.’

Mrs C, Ipswich

‘May I thank you and all your care colleagues most sincerely for the speed and efficiency with which you came to our aid. If we have any future demand for support I will not hesitate in contacting or recommending you’

Mr M, Debenham

‘I can recommend this care company, they really are caring, very professional and lovely people, both carers and management. My expectations are very high and their standard is excellent!’

Mrs O, Bury St Edmunds

“Thank you for your care of my friend during her last weeks, especially the last few days which have been difficult. I only wanted the best for her and together we were able to provide that”

Mrs T, Stowmarket

“Dear Maggie, My father was very anxious that I write to thank you for attending the meeting on Tuesday.  It meant a lot to him and his friends and we are also very grateful to you for being there.  Thank you for looking after Dad and giving him such peace of mind knowing that you are involved.  Very best wishes.”

Mrs D, Eye (February 2015)

“We could not have been more pleased with the service we received from you, you were all, without exception, friendly, helpful and professional, so it was a pleasure to be looked after by you, and it certainly assisted my wife in her recovery greatly.  While we hope that we personally, will not be needing your services for some time yet (!), we shall have no hesitation in recommending you to any of our local friends who may need your assistance in the future.  Wishing you every success and very many thanks once again.”

Mr P, Stonham (August 2014)